67% More Referrals
12 Steps to a Business Worth Talking About
You are going to invest in obtaining clients anyway. Why not make sure that those customers feel compelled to talk about you in a proactive way?
Leverage your most powerful marketing tool.
It's no secret that most businesses rely on referrals or word of mouth to grow. In fact, studies show that close to 90% of buying decisions rely on word of mouth in some way. The interesting part however is that only 6% of small businesses actively build any strategy around Word of Mouth.
If you are a business that relies on your contacts and clients spreading the word about your business then this workshop is for you. Let
me show you how to leverage the power of your biggest asset (your happy clients) through a systematic, relationship-centred process that not
only drives new business but improves the loyalty and profitability of customers you already have.
Join me as we distill years of research on Trust and Word of Mouth down to 12 simple steps to a more focused, referral marketing philosophy for your business. Using our framework you will come away with an actionable strategy and tools for managing and mobilising your new referral network.
Over three (3) hours we will cover these 3 main pillars:
Establish a clear, measurable intent to your business that your customers can share as their own.
Learn how to identify and create Unexpected Remarkable moments that your biggest advocates feel compelled to proactively share.
Learn a simple process for mobilising the right people to talk about your business in a timely manner.